Refund policy

We are committed to delivering products of the highest quality with every order you place with us. If, however, you encounter any issues with your order, please refer to our streamlined returns policy to ensure a swift resolution.

 Product Eligibility:

Products are eligible for return if they are expired, damaged, broken, faulty, or different from the ordered item. Returns are accepted for products with sealed/unopened/unused packs and in their original condition. We cannot accept returns for partially or wholly consumed products.

Complaint Window:

Please report any issues within 7 days of receiving your delivery. We strive to store products correctly, but we can't control storage conditions after delivery.

Refunds:
In the event of a faulty order, we will initiate a refund through the original payment mode (credit card, debit card, net banking) for prepaid orders. The refund process typically takes 3-15 working days, varying based on the payment method. Should you experience any delays, please do not hesitate to get in touch with us for prompt assistance. 

Exchange Policy:

We do not accept exchange requests for any products

Cancellation Policy:

Orders can be canceled fully or partially within 2 hours of placement via your user account. Refunds follow our Refund Policy.

Thank you for choosing us. If you have any questions, please reach out to us.